Workflows
A sequence of actions that runs on a trigger, with no UI and no one opening it.
Where an agent reasons about what to do, a workflow does a known sequence in a known order. Use workflows for the repetitive half of the week.
Structure
A workflow is: a trigger, then steps, optionally with an approval gate in the middle, then an output.
Example. Every Friday 4pm → pull spend and ROAS → compare to plan → draft each client recap → wait for AM approval → send on WhatsApp and file to Drive.
Approval gates
Any step can pause and wait for a named person to approve. The workflow holds until they do, and reminds them if they do not.
Failure handling
If a step fails, the workflow retries, then tells the owner what broke and where. It never half-completes silently.